Bench Repair

Bench Repair is a great alternative to field service. For remote locations it is an efficient way to avoid travel costs, and if you can wait a few more days, it is less expensive than on-site service.


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Ion Chromatography

With our large array of Thermo Dionex modules such as: AS40, AS50, AS, AS3000, AS3500, GP40, GP50, IP20, IP25, ED40, ED50, CD20, CD25, AD20, AD25. We can keep you running while we repair your module.

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ICTC Samplers

We have a dedicated facility to refurbish you CTC Autosampler. We also offer solutions to reduce maintenance and the downtime of your CTC systems.

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Loaners

Many products have loaner modules available for a nominal fee to minimize your down time. We have complete systems available for short term rental.

Ion Chromatography

With decades of IC experience providing superior technical support, we offer billable repairs as well as service agreements on Ion Chromatography systems.


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IC Training

K'(Prime) Technologies routinely offers one day IC Maintenance and Troubleshooting course in our Calgary Office for Ion Chromatography.

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Consumables

We maintain a local stock of spare parts and consumables for many ion chromatography systems such as tubing, fittings, pump seals, valve rotors, and much more.

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Exchange Program

Exchange service available for Thermo Dionex modules: AS40, AS50, AS, AS3000, AS3500, GP40, GP50, IP20, IP25, ED40, ED50, CD20, CD25, AD20, AD25. We can keep you running while we repair your module.

Laboratory Solutions

We provide laboratory solutions such as method development, custom built analytical solutions and many other solutions to meet your needs.


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Application Development.

New Method Development. Optimization of existing applications.
Method Validation. Helium to Hydrogen or Helium to Nitrogen conversion. Application migration to smaller column diameters.
Lab throughput optimization.

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Data Transfer.

Custom macros to improve data transfer between analytical and database systems.
Natural gas calculations based on GPA standards or other custom density/heating value reports.
Automatic migration of data to network or LIMS databases. Custom reporting and formatting.

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Analytical Solutions

GC Analyzers. Process Integration. Gas Plant Calibration Services. Custom Sampling Devices. Custom Data Solutions.
Design Consulting.

Onsite Services

We can perform onsite service on many of your laboratory products. We have the training experience and capacity to repair your system in a timely and effective manner.


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Quality of Service.

We know your instruments are important, that's why we: Discuss the repair before picking up our tools. Supply new and refurbished parts for exceptional value. Exceptional quality processes to ensure consistent delivery and quality across all instruments we service.

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Agilent Service.

As a Strategic Service Partner of Agilent Technologies, many K'(Prime) service people are trained at Agilent facilities to provide service on numerous Agilent products. Call Agilent for support 1-800-227-9770 And request your K'(Prime) service person.

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Ion Chromatography.

With over 20 year of experience servicing many Ion Chromatography brands, we have the expertise to get your system repaired and keep it operational. Ask about our service contract pricing.

Training

Within our facility we provide onsite classroom training for instrument operators. Training is available for a wide range of analytical equipment and applications.


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Quality of Service.

We know your instruments are important, that's why we: Discuss the repair before picking up our tools. Supply new and refurbished parts for exceptional value. Exceptional quality processes to ensure consistent delivery and quality across all instruments we service.

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Agilent Service.

As a Strategic Service Partner of Agilent Technologies, many K'(Prime) service people are trained at Agilent facilities to provide service on numerous Agilent products. Call Agilent for support 1-800-227-9770 And request your K'(Prime) service person.

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Ion Chromatography.

With over 20 year of experience servicing many Ion Chromatography brands, we have the expertise to get your system repaired and keep it operational. Ask about our service contract pricing.

Service Plans

An instrument failure is serious business - Protect your investments with our wide range of service options that keep your instruments performing at peak efficiency.


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Multi-Vendor Support.

At K'(Prime) Technologies our experienced service and support team is ready to help with a wide array of analytical equipment. We offer a complete suite of services for Dionex IC’s, Peak Racer/Chaser, and certain Mass Spectrometers. Take care of your instruments and they will reciprocate with years of excellent results and continuous reliability.